Protect Your Reputation. Grow Your Reviews. Automatically.
Luna harvests 5-star reviews from your happiest customers and intercepts negative feedback before it ever hits Google. Your reputation grows on autopilot while you run your restaurant.
Free 15-minute demo. No contracts. No pressure.
The Problem
Your Star Rating Is a Revenue Number, Not a Vanity Metric
Most restaurant owners treat online reviews as an afterthought. The data says that's a $50,000+ mistake.
94%
of diners check reviews
before choosing a restaurant. Your Google rating is the first impression for nearly every potential customer.
5-9%
revenue per star
One star change on Google = 5-9% revenue impact. Harvard Business School research.
$90K
left on the table
A 3.5 → 4.5 star improvement for a restaurant doing $1M/year = $50,000-$90,000 in additional annual revenue.
Your star rating isn't about ego. It's the difference between a full dining room and empty tables.
How It Works
Two Paths. Both Protect Your Revenue.
Luna automatically routes every customer down the right path after their meal.
The Happy Customer Path
Happy customer finishes meal
Luna sends review request via text
Customer clicks direct link to Google
5-star review on Google
The Unhappy Customer Path
Unhappy customer
Luna detects negative sentiment
Routes feedback to you privately
You resolve the issue
Customer stays loyal
The negative review never becomes public. You keep the customer. You protect your rating.
Capabilities
Everything You Need to Own Your Reputation
Automated Review Requests
SMS review requests sent automatically after each dining experience. The right ask, to the right customer, at the right time.
Negative Feedback Interception
Unhappy customers are routed to a private feedback channel instead of public review sites. Fix the problem before it damages your rating.
AI-Powered Response Drafting
Never miss a review response. Luna drafts professional, on-brand replies to every review for your approval. Respond in minutes, not days.
Rating Trend Dashboard
Track your star rating trajectory, review volume, and sentiment trends over time. See exactly how your reputation translates to revenue.
Competitor Review Monitoring
See how your ratings stack up against nearby competitors. Know where you stand and where to gain ground in your local market.
Review Velocity Optimization
Luna tests send times and message variations to maximize review completion rates. The right timing means more reviews from the same number of customers.
The Transformation
90 Days With Luna
Here's what happens when you stop leaving your reputation to chance.
Before Luna
3.8
Google Rating
47
Total Reviews
2 negative reviews this month
Both posted publicly. One went viral locally.
After 90 Days With Luna
4.6
Google Rating (+0.8 stars)
127
Total Reviews (+80 new)
0 public negative reviews
All negative feedback intercepted and resolved privately.
Estimated Revenue Impact
+$50,000 - $90,000/year
Based on Harvard Business School research: 1 star = 5-9% revenue change
FAQ
Common Questions About Luna
Turn Your Reputation Into Revenue
Book a free demo and see exactly how Luna can grow your Google rating, drive more customers through your doors, and add $50,000+ to your annual revenue.
Book Your Free Revenue Audit15 minutes. No contracts. No pressure.